Reliable sellers for Aliexpress. How to check the seller, how to complain about the seller Aliexpress? Black sellers aliexpress
For successful acquisitions on Aliexpressit is not enough just to find goods in the catalogs that arrange through all the characteristics. It is also important to take care of the choice of reliable vendors. About where and how to check virtual markets and individual Chinese resource traders, find out from this article.
Contents.
Reliability of the Seller on Aliexpress, how to check the seller nor aliexpress?
Unlike many other commercial sites that implement a certain range of products from their own warehouses and from partner providers, Aliexpress- A huge shopping area, on which a variety of goods offer thousands of entrepreneurs.
Special services of the Chinese online retailer are constantly tracking user reviews, disputes on transactions and block unfair merchants. However, the risk to get on the seller-fraudster still remains. Therefore, it is worth bothering about the security of the purchase and independently.
The easiest way to check the reputation of virtual shops and individual sellers Aliexpressaccording to trading, by rating on the site (in points and in percent), as well as on customer reviews. The best sellers receive from the administration premium signs - "medals", "crystals" and "crowns".
In desktop version Aliexpress Information about the reputation of sellers is on the information panel above the main photos of goods. In a mobile application, this information is placed under the descriptions of lots.
To check the rating, expand the card with the trading offer, and then sum up the cursor to the name of the market or the seller name. It is reliable to consider the rating from 96% and higher. Excellent - 98-100%.
For example, in the shop "Artence Central Store" you can get good opportunity to purchase good kitchen appliances. The experience of this online market on Aliexpress- two years. The number of positive resource user ratings is 98.4%. The store is marked by a special administration sign Aliexpress - "Reliable brand." About 14,000 buyers added Artence Central Store to the list of favorite markets.
To shopping in the Market "Elim & Paul Store", which sells women's leather bags, should be taken care of caution. Seller cooperates S. Aliexpress Less than a year (from May 2017). And its rating - 94.4% - and the number of positive buyers' responses leave to desire the best. Followers at Elim & Paul Store on Aliexpressa little - only 16 users.
To go to the "Reviews" section, scroll down the contents of the tab with the trading offer down or click the string with the estimates of buyers and the number of votes to the right of the product photo. Using a special option, you can view a complete list of feedback or only user responses from your country.
Seller Check Program for Aliexpress
To study the reputation of a merchant in more detail Aliexpress Welcome extensions for browsers and mobile applications will help. To analyze the seller's ranking, they use both internal trading information and their own audits.
Evaluation of the trustworthiness of the Seller's verification programs may differ from its rating on Aliexpress, After all, it is put on a variety of criteria: according to the trading platform, according to the brands presented in the assortment, to communicate with buyers, in terms of sending orders, according to the product description.
Popular seller check programs for Aliexpress:
How to properly check the reputation of the seller Aliexpress Using applications, let us know in detail on the example of Alitools:
1. Install Alitools. Expansion download options on Opera, Chrom, Yandex.Browser, and Android and IOS applications are on the official service of the service Alitools.
2. Click Alituls label (miniature light bulb) in the browser toolbar. Click the "Settings" section. Put the "tick" in the string "Show expansion panel on all pages Aliexpress».
3. Open the product description on Aliexpress. Click the Label Light Bulb in the lower left corner of the tab - and you will see the total percentage of the merchant or store rating. Detailed information about the seller or market with Alituls recommendations can be obtained by clicking on this figure.
If you additionally select the "Show Seller Checking Block on the Product page" in the program settings, the detailed rating of the seller will automatically download Alitools when opening any lot on Aliexpress.
How to contact by Aliexpress seller?
Read more about the product you like, get help in choosing a size, and at the same time and make a personal understanding of the seller Aliexpress, it is possible in correspondence. And if he responds quickly, communicates benevolently, willingly granting the information you are interested in, goes towards wishes, then with a high probability it can be assumed that you have chosen a reliable seller.
For the convenience of users, the communication keys are placed in several sections of trading catalogs Aliexpress: in the descriptions of goods, on the main pages of stores, in the buyer's personal account.
Contact the seller in the Lot description card. Scroll down the description tab, press the "Contact Seller's Contact. Send a message." To the right of the characteristics of the goods.
Contact the seller on the main page of his market.Expand the Store Start page. Scroll down its content down, before the "Service" option. Click "Send Message".
How to contact the seller from the Personal Cabinet "All Orders" section: Open starting Aliexpress. Mouse over the "My Aliexpress" string. In the list, select "All Orders". In the opened section of the Personal Cabinet, find the order from which you want to contact. Click the option "Message to Seller".
System Aliexpressopens an additional tab for your correspondence with the seller. In the text field, enter your questions or wishes for sending an order. Click "Send".
Answer Seller Aliexpressinforms you by e-mail. You can view the correspondence in the "Messages" section of the buyer's personal account.
How to order from one seller to Aliexpress?
If you are satisfied with the quality of the goods and the service of this or that seller Aliexpress And we intend to order in his future, we recommend adding a store to the list of loved ones. To do this, activate the "Save" key in the seller rating line.
By placing the market in the list of "Favorite Stores", you can easily find it on Aliexpress, as well as learn about discounts and on the promotional offers you liked the seller, about popular lots, about updates and quickly go to view the range.
Black list of aliexpress sellers
You are disappointed with the purchase, dissatisfied with communication with the seller Aliexpress, not sure about his decency and no longer want to have things with him? Place the name of the unscrupulous trader in the blacklist, and it will be deprived of the opportunity to send you messages. Add seller blacklist is quite simple:
1. Enter the starting Aliexpressand log in. Mouse over to "My Aliexpress", then in the list of Personal Cabinet sections, select "Message Center".
2. In the list of messages, find a dialogue with the merchant who intend to send to the blacklist. Open the correspondence.
3. Click the "Blacklist" option near the seller's name. Confirm this action.
To delete the seller from a black list in the left column of the personal account, select "Settings. Black list". In the list that opens, click "Delete from the Black List". Confirm this action.
There are also black lists of sellers and markets Aliexpresscompiled on the basis of feedback on the forums of parcel tracking services and thematic sites. Here are some links that can be useful when checking the seller:
- http://alitrust.ru/complaints.;
- http://ali.life-price.ru/complaints/;
- http://www.gsconto.com/ru/;
- http://forum.track2.ru//;
- http://alisovet.ru/proverit-prodavca-aliexpress.
How to complain to the seller Aliekspress?
According to the rules Aliexpress, The buyer is entitled to apply to the administration with a complaint of unfair seller or open a dispute. In some cases, you can start a debate, and in which you need to make a complaint?
If you experience problems with your purchased product (package not sent by the seller, not delivered on time, you get a product that does not match the description or poor quality and so on. P.), Should be opened dispute. Details - in an article "How to open and win the argument on Aliekspress".
If you want to draw the attention of the administration to the breach by the seller of trade policy Aliexpress (For example, he offers to sell things prohibited for international shipment or having delivery restrictions uses dishonest advertising methods, etc.), it is necessary to issue complaint.
To complain about the seller Aliexpress:
1. Open the starting trading resource. Log in and click "My Aliexpress"Under the buyer's nickname to go to your personal account.
2. In the left column of the page, select the "Compliance Management" section.
3. Select the report type. For example, "placement violations". Click "Send Report".
4. Fill out the electronic complaint form. Specify the reason for the claim. For example, "flammable and explosives". Copy the link to the goods and insert it into the "URL of the Goods". Briefly and objectively describe the essence of the complaint. Click "Browse" and add a photo to the proof (no more than five files, each size should not exceed 5 MB). Check the contact details. Then click "Add a complaint".
Results of consideration of disputes and complaints on sellers Aliexpress You can see in the Personal Cabinet "Reports" section.
We wish you a good shopping!
