Leave Feedback Aliexpress - How to leave and add a review?

by Hochzeit. - Nov 3, 2017

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Many customers buying goods from the site Aliexpress, do not give much importance to the "Reviews" rubric, namely the whole truth about the product. Aliexpress- This is one of the only trading platforms on which only Real buyers Can exchange opinions about the purchase. How to keep feedback and why it is generally designed, let's try to figure it out below.

Contents.

Leave FeedBack Aliexpress - Translation into Russian

Everyone who at least once made a purchase on the site Aliexpress, after confirming the receipt of the goods came across such an inscription as Leave FeedBack. This is an inscription in Russian translated as " Leave a review". Very often, sellers are used in their letters to customers, because it is from the buyer's review and its estimates that the store's rating and the demand for this product are dependent. Very often, sellers are asked to put good grades, namely 5 stars, and if the buyer does not satisfy the purchase, they recommend first to contact them, to eliminate problems, and then evaluate the quality and compliance of the product.

Aliexpress customer reviews, why do you need reviews?

Customer Reviews on the site Aliexpressplay a huge and very important role for both sellers and buyers.

Here are the main functions:

In feedback, buyers explain in detail key points (quality of goods, the description of the description on the seller's page with reality, the deadlines for sending goods, the deadlines for its delivery, the community and responsiveness of the seller, the package design).
According to reviews, customers are judged whether to make a purchase or not in this online store.
Buyer's ratings depend on the rating of the store and the number of buyers.

How to leave a review on Aliexpress?

In writing reviews on the site Aliexpressthere is nothing complicated. First, you can leave feedback immediately after confirming the receipt of the goods, and secondly, after, namely within 30 days after confirming the receipt of the goods.
As soon as you confirm that you received the parcel, the system will automatically transfer you to the page on which you will be asked to leave your comment to the product:

If at the moment you do not have time to write a review, you have a whole calendar month. During it, you can go to your personal account on the site. Aliexpress, in the "Response Management" section, click the "My Reviews" tab and find the goods that you have not had time to comment.

To write a review, click the Inscription "Leave Feedback." Also below it indicates the number of days, during which you can characterize the goods.
Each review consists of the same points.

It:

Evaluation of the goods itself (selected the number of stars from one to five)
Comments on the product (you independently describe the product)
Assessment of Description Accuracy (choose the number of stars from one to five)
Evaluation for communicating with the seller (choose the number of stars from one to five)
Estimation of delivery time (choose the number of stars from one to five)

and after all this click on "Leave a review."
Your review publishes on the seller's page not immediately, but only after the retirement of the seller or after the expiration of thirty calendar days.

How to complement Aliexpress feedback?

Sometimes, there are cases that by closing the order and writing a positive feedback, buyers reveal the marriage or the product ceases to function, and sometimes you just want to supplement your feedback by new details, advise everyone to purchase it again, as the product is worth this money. In such cases, the site Aliexpressprovides the ability to supplement the referred reviews with new comments. To do this, go to the site and go to the "My Aliexpress" section. Select Subsection "Review Management" and go to the "Published reviews" category:

Find the product to which you want to complement your feedback and click "Finish your feedback". Also there is provided information on the period during which it is possible to implement.

In a special field, enter the desired message, upload photos, optionally, and click "Leave Feedback."

Why not open reviews?

Many buyers, after leaving the revocation, look into the "Reviews" heading on the buyer's page, to make sure that their review published and, not finding it, rushes in panic and are convinced that "evil, unscrupulous" sellers simply simply removed it. In fact, everything is wrong. Not depending on: positive or negative feedback, the seller cannot delete it.
On the site Aliexpressthere is a special " policy reviews"According to which the buyer's reviews are published after the seller's response or after the expiration of thirty days. It is also prohibited in their feedback to leave any links.