Why Aliexpress does not send goods? How long do we send goods from Aliexpress?
It happens that merchants are tightened with shipping, while the buyer is already starting to be nervous. The process of forming an order and sending to the country of destination for some merchants is somewhat complicated. Unfortunately, these are not isolated cases and are in practice in many lovers to be sick on Aliexpress. Today we will tell you about some details of this situation.
Contents.
How many days is the seller for sending goods after payment?
The thing is that in the rules shopping ground There are no clear instructions on the timing of sending goods by sellers. In fact, each of them chooses a period of time for sending. Earlier, before buying, it was possible to see how much the merchant gives himself days to formation and shipment of the goods, in this version of the site this information is no longer. The client sees the meter only after paying the goods. Therefore, there are no certain deadlines. As a rule, merchants make sending on time for 3-10 days.
The seller does not send goods to Aliexpress for a long time, why?
There are a number of reasons, under the influence of what such an incident may occur.
- The seller is a discovery and waiting until this position will appear in the supplier's warehouse or until your order is delivered to him.
- The seller has a huge number of orders with which he cannot manage to physically manage. This situation is particularly relevant in the days of large-scale sales.
- The seller deliberately increases the period for sending productsBut at the same time reduces the delivery time to you into the country.
If the goods have not been sent on time, can I open a dispute?
In fact, the dispute will not open, because during the processing of the order button no dispute, it is possible to cancel the order. All because if the merchant did not send the goods to the deadlines specified in the counter, and the deadlines expired, then the order is closed without opening a dispute, and the money you will come to your account.
How to ask the seller to send the goods to Aliexpress?
When we want to quickly get order, especially if it is a gift, and the deadlines are pressed, then you can ask the merchant to make sending faster in a personal conversation. First of all, you can write about your desire at the stage of placement of the order in a special commentary field.
It is worth noting that communicating with the Chinese is needed in English. You can use any convenient translator on the network. After paying your order, the merchant will see a comment and, in theory, should respond to him.
However, it is better to remind him of his request again by writing him a message or through a card products Or through details to order.
Still in the ad there is a form for feedback. Click on it with the mouse.
Next will open the window for the dialogue. In the field, enter your wishes, having previously said hello to the merchant. Then click the "Send" mouse. Wait for the answer, and after thank the seller.
You can also contact the seller directly through your orders. Go to the menu with orders, and then find the one with whose merchant you want to contact. Click "write to the seller" (the button is shown in the screenshot).
A similar window will appear as in the first version. The only differences will be that your address will already be specified in the header. Insert the message in the field, then send.
Marketplace Every year it will be improved and tries more attention to paying security for transactions for both parties. Therefore, if you see that the merchant does not move with shipping, do not worry, you will not lose your money.
