How to track an order for Aliexpress after payment?

Terms of delivery of orders with Aliexpressthey became noticeable shorter. Getting a purchase from a Chinese online hypermarket after 10-14 days - now quite real. Crazen expectation and make sure that with the long-awaited order everything is in order, will help independent observation of its route along the track code. How to find out the track number where and how to track online-order with AliexpressHow to act when problems with tracking - we will understand in detail in this article.

What does the track number on Aliexpress look like?

When registering in international and internal mail databases, all departures receive a unique stroked code, the so-called track number. It is necessarily assigned to the parcels with our orders from foreign internet markets, including Aliexpress. The track number is an email identifier that allows you to learn about the location and departure state on any of the sections. This can be done on the state resources of postal departments, as well as on special services - postal trackers.

The international code identifier (UPU-S10 standard) is a combination of thirteen characters: four alphabet and nine digital. For example, to send from the subway, it may look like this: RA545476459CN. The first two symbols (Latin letters) - type of departure.

Deciphering some email identifier characters:

The combination of eight next numbers is a unique parcel number. According to the rules, postal services are obliged to ensure that these digital ciphers are not applied when registering other departures at least within one year. The latter, the ninth digit of the track number serves as a control cipher. Using a special formula for this figure, authentication, or validity, postal code is determined. The last two letter symbols denote the sender's country. For parcels S. Aliexpress- This is a combination of CN.

It is important to understand: throughout the path of the sender, and in the sender's territory, and in transit points, and on the territory of the recipient - only the parcels with the code of the international standard UPU-S10 are tracked, about which we told above. Often, the Chinese resource sellers save on dispatch of orders (especially for low-cost purchases) and provide simple digital track numbers for tracking. They are only suitable for tracking the steps of sending to the border of China. Next, such a track code is tracked. However, such parcels are quite successfully delivered to the addressees.

How to know the track number parcel?

Find track codes paid on Aliexpressyou can buy shopping in the Personal Cabinet Cabinet "My Orders". Note: You will receive a tracking number not immediately when the payment is confirmed, and after the parcel with your order is delivered by the seller in the postal service and entered into an international registry. When this happens, the system will notify you about changing the status "Expected to send" to "Order sent" by e-mail.

How to find tracking number?

1. To go to the list of decorated orders, open the starting resource, hover over the inscription "My Aliexpress"Under your nickname. Then click on "My Orders" in the drop-down list.

2. Find the purchase, the tracking number of which you want to know in the list of all your orders. Press the "Check Tracking" key. The track code is the top line in the pop-up window. Here you will find a brief information on tracking order.

3. Also, the track number can be obtained by clicking "More details" at the top of the list of decorated purchases.

Available to track your parcel with Aliexpressalso it will not immediately after entering the postal registry. Information about it will appear in the tracker services and on the sites of postage departments only after 5-10 days. Sometimes it happens before.

How to check the track code with aliexpress for authenticity?

Ensure authenticity (validity) track numbers with Aliexpressit is possible on any of the tracking services. For example, on Postal Ninja. (In the "where and how to track the package" section, we will recommend you some more popular postal trackers). To check, enter the code reported by the seller in the search field, and then click "Track", "find a parcel along the track number" or a similar key.

If the tracking number is genuine, the site will give a brief information about your package. Check if it is true: the date of sending the order, the country of receipt and other data. If this information is true, then your track code is likely to reliable.

If the track code you entered is different from the standard and calls suspicion, the tracking service system will warn you about it and will offer to check whether it is entered into the search string.

In addition, make sure the validity of the reported by the seller Aliexpresstrack code can be downloading verification xls file.recommended Universal Postal Union.. To analyze the accuracy of the number on the last control digit, enter it into the top field of the page. Press "ENTER". The result "Valid" means that the track you received correct, the result "Invalid", on the contrary, indicates a fake track code.

Please note: Tracking numbers of commercial mail express services UPS, DNL, \u200b\u200bFEDEX do not comply with the UPU-S10 standard, so to check their validity, the option proposed above does not fit.

Where and how to track the parcel with Aliexpress by track number?

Follow the stages of delivery online shopping with Aliexpressyou can in several ways. First of all, the tracking service offers postage departments. For buyers living in the countries of the former CIS is Post office, Ukrposhta, Mail of Kazakhstan, Mail Belarus. Also on the network there are many specially designed to track the parcels of universal trackers. Other options are available to authorized users of such services: Creating Tracking Archings in the Personal Account, observation immediately behind multiple mail, SMS alerts about all changes in parcel statuses.

Five popular sites trackers:

• Track24.ru.;
• GDeposylka.ru;
• Alitrack.ru.;
• 17Track;
• Gsconto.com..

Tracking algorithm is not relieved and the same for all services:

1. Log in to your chosen tracker. For example, on Track24.

2. Find the Input Track Number field on the page. Enter this code manually or using copy-insert.

3. Press the "Track parcel" key, "Start tracking" or other similar.

4. Wait a few seconds until the information is updated.

5. Receive the result: the estimated time of receipt of the parcel, the date of transit points, customs control, as well as information about the status and location at the time of tracking.

Why the track is not tracked with Aliexpress - what to do?

The reasons are the postal code of the parcel with Aliexpressnot monitored on the trackers, there may be several:

• from the moment of making the cipher of your package to the international postal register, 5-10 days have not passed;
• the seller provided you with the inner track code of China, which is not tracked in your country;
• the parcel with your order has the status "Export", that is, left the country of departure and is on the way;
• the seller told you an erroneous or unreliable (fake) parcel number;
• you missed the track number of your order in the search field of the tracking service.

Wrong track number on Aliexpress - what to do?

First of all, make sure that all the tracking code characters you entered the search field of the tracker correctly. If the cipher is entered correctly, check its validity in one of the ways described in the "How to check the authenticity of the track number". If you got on Aliexpress The incorrect tracking code is to contact the seller, report a problem and request the correct number. Communication keys - in the "All Orders" section, on the start page of the seller's market, as well as on tabs with a description of its goods.

If the seller does not respond, open the dispute. The corresponding key is in the buyer's office, in the "My Orders" section. Note, on Aliexpressyou have the right to open a dispute when at least ten days will take place from the moment of sending the purchase.

Stopped tracking the track code with Aliexpress - what to do?

Service reports that information about your package is not yet in the postal database? Perhaps there was not enough time from the moment of its registration, and you need to wait a couple of days. It is also worth entering if your parcel ceased to be tracked after receiving the status "Export". The lack of information about this shipment within 10-14 days is quite normal.

Important: If the parcel code stopped tracked and is not identified by the trackers for quite a long time, follow the validity of the "buyer's protection". Over five days before its end, it makes sense to open a dispute. Read more about how to start the dispute on Aliexpress - below.

Track number is not tracked - how to open a dispute?

Dispute opening sequence:

1. Log in to the system. Load the cursor to the "My Aliexpress" Click "My Orders".

2. In the list of all orders, using scrolling, select the one by which the dispute intends to begin. Click Open Spore.

3. On the "Apply ..." tab, specify "Return only".

4. On the next tab, tell about the problem ... »Notify that the goods you did not receive. Then indicate the full cost of purchase (including shipping fee). In the list of reasons, select "Problems with the delivery of goods". In the text box, explain in detail why you open the dispute. You can write a message in Russian. In the proof, you can add a screenshot of the tracker service page, which shows that the package code is not monitored.

5. Press the Orange "Send" key. Expect a seller's response. If within 5 days the problem will not be settled, the decision according to your dispute will be adopted by a special service Aliexpress. You have the right to agree with him, refuse, suggest your solution to or continue negotiations with the seller.

Good shopping on Aliexpress!