What is SF-Express Mail on Aliexpress? SF-Express parcel tracking with Aliexpress

Marketplace Aliexpressit is not at all accidentally considered the largest and large-scale among the rest of the world retailers. The turnover is calculated by millions of orders and every second from the heart of the Middle Kingdom will fly out hundreds of parcels to their customers worldwide. Naturally, China's standard mail to cope with such a number of shipments simply does not have enough strength, so many alternative delivery methods have appeared - from free postal services to expensive courier. To make it easier for the buyer to decide on the desired service it is worth learn all the pros and cons of each delivery. We will analyze one of the most popular services - SF-Express mail.

SF-Express Mail, how does sf-express mail?

SF-Express is not at all newcomer logistics business. Starting its development since 1993, the company rushed simply to unthinkable scales. You just think about these figures - more than 12 thousand offices only in China, not counting offices in other countries - South Korea, Taiwan, Singapore, Malaysia, USA, Australia and finally opened new directions in Russia in 2014.

SF-Express provides its services on a variety of directions - from the standard delivery of unregistered shipments to a commercial courier service. The company employs almost half a million employees, and there are more than 16,000 transport units and their own 18 cargo aircraft on the balance sheet. This is more than enough to meet the needs of customers from around the world.

If you order the goods on Aliexpressfrom the seller who collaborates with the courier SF-Express by mail, you can be sure that the order will be provided with a fully monitored track number. You can find information about the location either on website The supplier itself is either on any other third partnership. But SF-Express has a more budget line of dispatch and in this case the tracks are tracked only to the border and then go to our Russian mail without tracking.

Naturally, the company itself will position itself only from a positive point of view, as you like to describe your smooth sides and closing the irregularities of work. It is good that we have access to the Internet and Otzovik sites, where you have already tested delivery in the case, buyers share their impressions about the work of the company. To make a full picture of SF-Express it is worth learn all the positive and negative sides of the company.

Cons SF-Express Mail, what?

Despite the fact that the company has a huge number of offices and branches around the world, still the speed of shipping shipments from China is not the highest. The average delivery time is 40 days. This is not a lot, but not enough if it takes into account that in the title of the company, the word "Express" sounds. No "express" there does not smell there, and this can be called the main minus mail.

Very often, the parcels from SF-Express are "lost" on the way or there are more protection period. Some buyers are already losing all the hopes for receiving the parcels open the dispute, return their money and after a while with surprise they find a notice of arrival in their mailbox.

Makes to recover buyers incomprehensible "FROM" SF-Express parcels at customs. For some reason, the shipment of this particular supplier has problems with import and export. "Always" on the border for a week, and more or even "throw out" there, back. It is rather strange to see when the parcel already crosses the border with China, turning to the transit center of Moscow, after that he passes a couple of days and it miraculously pops up in a miserable.

After the departure arrived into the territory of the Russian Federation, the parcel continues its way by Russian Post. In addition to the fact that the parcel is moving to the recipient with the "turtle" speed, the track number is also stopped tracked on the site. And everything would be nothing, only the raft staff makes it possible to wait for a long time long. Sometimes the parcels can generally lie in the branch of the arrival site for several weeks, but not to wait for the recipient.

Pluses SF-Express mail, what?

Despite numerous minuses, it is still not necessary to turn away from this way of delivery, because SF-Express is considered one of the cheapest delivery services from the Chinese site. Naturally, it is significantly profitable not only for the seller, but also the consumer himself, because the final price of goods includes and shipping costs including.

All cases with loss or delay of departure relate only to easy sending SF-Express and inexpensive goods, but if the seller sends the goods to registered, it is unlikely to have any problems. If the product description shows the SFE_RAM code, you can track it not only to the border, but also on the territory of your country. And now we will analyze more, how to find this track number and correctly track the departure of the SF-Express mail.

How to track the package SF-Express delivery with Aliexpress?

There should be no problems with tracking SF-Express, because the delivery service site has a very simple interface and it is completely Russified. To get started, go to the site itself SF-Express. And hover over the "Mailing Tracking" in the working panel.

A window will appear to fill information. You can simultaneously track up to 20 track numbers, dividing them with spaces or commas. After that, click the "Find" button.

Wait until the site processes information and gives you the result.

Important! Please note that the SF-Express track code may consist of only 12 digits. If in the order description it is indicated that this delivery is used, but the track is indicated from another number of numbers, then it means that either the seller sent your parcel to another service, or you provided the wrong code.

How to open a dispute if the parcel did not come?

If the goods ordered by you was sent by the SF-Express service, then you should not expect a super fast speed of arrival, because the company (despite the high-profile statements about high service), is famous for slow and tedious delivery. Immediately you need to tune in that the average delivery time is 40-45 days, but sometimes the waiting time can come up to 2 months. All this time, paid funds are under the protection of the Escrow system and can be returned when problems arise. The most frequent problem is not coming on time or lost parcels.

But this is not a reason to despair - the time from the moment of sending until the receipt is under the control of the special counter - timer. The remaining time can be seen in the order description - "before the closing of the order remains N-days"

If the remaining days are approaching the end, and the notification of the parcel did not appear in your mailbox, it was time to return my money back and open a dispute with the seller. You do not need to be afraid that you will have to defend your truth for a long time and fight for your blood, dispute systems on the site is very simple and the administration most often stands on the buyer's side.

Come in "My Orders" and choose the desired, problem order. If 0 days left before the end of the protection, please click the "Open Spore" button.

A page with data on order and tip - "Possible actions" will open. Click the "Open Spore" button.

A special application form for a return, offers us a choice of two buttons for further actions: "Return of goods and money" or "Only Return". In the event that we never received the parcel, you should press "Return only".

Now you need to closely fill in the fields for opening the dispute. Fill them out as indicated in the following screenshot. In the field "Have you got the goods?" Notes "No", in the options "I have any problem" choose "Order protection expires, but the parcel is still on the way", fill in the amount of the amount to return to dollars and in the "Please provide detailed information about your request:" Enter a brief description of the problem . For example, " The Parcel Still Has Not Arrived, "which means" the goods never came. " No evidence in this case you do not need to be applied - press the "Submit" button.

After that, it remains only to wait when the seller will take your decision to dispute that in this situation occurs in 99% of cases. After that, the money will return to your account in the same way that they were sent initially within 15 business days. So, if you paid for a bank card, they are credited to the bank account, and if through the Internet wallet, then you should check the success of the return there.

Successful shopping!