How to track the parcel without track number? Where is the parcel with Aliexpress without track number? Can the seller send a parcel with Aliexpress without track numbers?

Now every buyer Aliexpress May see the path of your parcel at a special number. It is issued by the seller and reads at every stage of the path. There are situations when it does not work and see the location of departure is impossible. In this article, let's tell you how to act in a similar situation.

Track Parcel number, what is it?

Track number is an identifier for which it is fashionable to see the path of your parcel. It represents the alphanumeric or simply digital code. At each sorting point and when customs passage, it is read and it automatically enters the database. It is thanks to her we can see where the Naga parcel is in real time. This can be done by using one of several services.

Where to get a track number?

The track number is assigned when sending the parcel and can be found in the order card.

To do this, perform the following actions:

1. go to " My Aliexpress»;
2. select the "My Orders" section and find the necessary;
3. go to the page with its description and under the image of the thing we see a sign, there is a separate graph "tracking number" exactly there is a track of your order.

Be careful and do not confuse it with the "order number" that stands nearby. So you will learn the number for which you look at the location of your parcel. You still need to remind you that this number does not appear immediately, you need to wait a few days.

Why seller Aliexpress Did you send the parcel without track numbers?

When ordering S. shopping ground There are many nuances and not the last of them is the cost of goods. Usually, cheap goods leave without a number. For the assignment of the track number must be paid, so merchants and are not assigned to their packages worth 3 or $ 5. Therefore, do not panic, look once again the cost. Just wait the parcel must come, you will need to closely monitor the order protection time and upon its expiration to request extension. If the parcel did not arrive open the dispute and require full refund. True will be on your side, because The client is always right.

Wrong track number parcel, why did the wrong track gave Aliexpress?

This situation is quite possible. Dealer Maybe not time with orders and to avoid their cancellation gives a fake track. After sending the parcel, the number may be changed to the current or report in the correspondence. Therefore, look at it carefully. Or the merchant will not change anything at all. If a new identifier is regularly monitored well. Wait for your order. But there are situations where the seller frankly tell you to throw you. This happens as follows. For example, you ordered a tablet. The merchant indicates non-working track, and after the personal correspondence issues another (working). After receiving the parcel and opening it, you instead of expensive technicians see a cheap product. The next action will be the opening of the dispute and application of evidence. Only you will be refused in favor of the merchant. This is because the new track you reported not in the comments to the order, but a personal correspondence. This is not a fact for mediators. In addition, the seller can say that he did not give out the tracking number, and another one is specified in the order card. And you can still blame fraud. So there are customers without a product and money. Be careful, the decent seller in the comments to order will definitely write that the track is wrong and assign new.

Contact the seller with Aliexpress?

Make it easy. Go to resource And choose the goods you like. On the page with its description is the inscription "Contact the seller". It can be found under the photo of the goods, immediately de after the merchant's rankings. Click it and the form will appear in which you need to write a message. All communication takes place in Chinese or English. If you are poorly owning the second (Russians weighing Chinese are much less), take advantage online translators. If you need to get an explanation for the already purchased product, go to "My Orders" and find the interests of interest. In the order card, click on the inscription "Message to the Seller". It is highlighted in blue and the envelope is located nearby. Do not forget about the language of communication. It remains to write and wait for a response from a Chinese friend.

How to track the parcel without track number?

Unfortunately, the path of your parcel without a track you can not see. It is he who is registered in all points of acceptance and sorting mail. It remains only to gain patience and wait. It is not easy to find such a parcel at the post office too. Very often without track departures Lose.

When to open the dispute if the track number is wrong?

If you encountered this situation, you should not immediately resort to decisive measures. Write the seller with a request to give a faithful track instead of the existing one. If the merchant ignores your appeals to open the dispute. To do this should be prepared.

How to win a dispute, what kind of evidence is needed?

When opening the dispute, you must specify that the parcel cannot be traced and attach the evidence. Best to make a screen shoto Pages of tracking site. Best of all itself Aliexpress And some other resource. Now we open the argument itself by clicking on the button of the same name.

After you need to choose compensation:

• only refund and you will not return the order merchant;
• return of goods and money and you send the order back to the seller.

In the case of opening a dispute with a track, you need to choose "only refund".

After that, fill the standard form to which you enter:

• the expected solution is only a refund;
• whether the goods were obtained - no;
• the problem has arisen - delivery problems, there is no tracking information;
• return amount - write the cost of the order fully;
• detailed information - write a merchant about the problem;
• download Screen skotov and dispatch.

Now your dispute is open and you need to systematically view information on it on the site. Additional data will be sent to email. It remains to wait for the solution.

This article tells about the track number on Aliexpressand how to do if he turned out to be wrong. Taking advantage of the information of the article, you can find the identification number of the parcel and see its path. And in the case of a non-working number, open the dispute. Enjoy the shopping.